Home BlogNew Seller HandbookWhat is a newsletter and how to use it to increase sales from customers
New Seller Handbook

What is a newsletter and how to use it to increase sales from customers

author_blog

Hanh Hoang

Nov 02 2022 6 minutes

What is a newsletter and how to use it to increase sales from customers
Table of Contents

The newsletter is one of the old forms of email marketing but still brings certain effects for businesses. This form provides customers with appropriate knowledge, content and increases their engagement with the brand, in addition to Newsletter is also an effective conversion tool to increase profits at a very small cost. So what is a newsletter and how to create an attractive Newsletter? Let's find out soon!

WHAT IS NEWSLETTER?

WHAT IS NEWSLETTER?

A newsletter, also known as a newsletter, is a form of a periodic email to customers and partners who have previously registered on a specific day for the purpose of updating information, offers, or events... Depending on the needs, marketers or business owners can send newsletters weekly, weekly, or monthly.

The advantage of a Newsletter is that customers who receive news are often the ones who actively provide their information and email to businesses and they are not afraid to receive the news that businesses provide.

This is an effective means for businesses to express messages, introduce events and ideas to customers in a specific and separate way.

THE ROLE OF NEWSLETTER IN BUSINESS DEVELOPMENT

Whether you are a large or small business, newsletters still have potential benefits in your marketing strategy. What are these benefits, let s explore immediately below

THE ROLE OF NEWSLETTER IN BUSINESS DEVELOPMENT

CONNECT AND BUILD TRUST WITH OLD CUSTOMERS AND POWERFUL CUSTOMERS

According to a survey by Campaignmonitor, 64.1% of small businesses use email marketing. 64% of millennials consider email the most personal marketing channel because it allows customization for each subscriber. In addition, newsletters or emails are sent directly to the customer s inbox, creating a direct, close, and intimate connection for the recipient. This is quite important because many buyers love the feeling of being directly connected with the brand before they make a purchase decision.

PROMOTION CUSTOMERS TO BUY PRODUCTS

Not every customer decides to buy after visiting your store or website, they will most likely only visit once and never come back. If sellers can convince customers to leave emails, they can continue to communicate and convince customers to return to buy. In general, newsletters or email marketing is a good way to keep in touch with customers as well as turn them into future customers.

USE THE NEWSLETTER FOR PROMOTIONS AND UPDATES

Promotions and discounts are powerful motivators for customers to buy products. On Shopify, the largest e-commerce sales platform on the planet, it recorded $6.3 billion with 47 million shoppers on Black Friday and Cyber Monday sales.

STORY OF USING NEWSLETTER TO MAKE EFFECTIVE BUSINESS

With every form of marketing, businesses need a plan as well as tactics to drive effective revenue. What are these tactics? Let s find out with Printway immediately.

DETERMINATION OF THE PURPOSE OF NEWSLETTER

DETERMINATION OF THE PURPOSE OF NEWSLETTER

There are many things business owners can exploit when using email marketing in general and newsletters in particular. For each newsletter sent to achieve the maximum effect, sellers need to determine the purpose for each newsletter sent:

  • Build relationships with customers: To connect with potential buyers as well as past customers, sellers can send them useful information about the product. For example: If you are selling home decoration products, the information that can be sent in the newsletter is "Suggestions 5 ways to decorate the holiday home," "List of home decoration products for pet lovers,".
  • Selling products and services: One of the main ways to use newsletters is to directly market the products and services you own. The newsletter will be a bridge to introduce products that are selling well and encourage customers to visit the website, increasing traffic to the website.
  • Referrals: A newsletter can also be a tool to connect customers with other potential customers. A newsletter with a referral link allows customers to recommend your product or brand to other individuals. The most common practice is to offer a 10% discount code to both the referrer and the referrer.

CHOOSING THE BEST EMAIL MARKETING SOFTWARE

 

If you want to send newsletters professionally, choosing email software is very important. Good software will help you evaluate the effectiveness of campaigns. There are now many free and paid applications that help sellers market email more easily. Some applications you can refer to are:

  • Mailchimp
  • Hubspot
  • ConverKit
  • Zozo Campaign
  • Sendinblue
  • Moosend

NEWSLETTER DESIGN AND BRAND

In addition to the content you want to convey, the design of each newsletter must reflect the personality of the brand. In addition to using the design available in the application, you can actively design the newsletter according to the will and direction that the brand is going to. In addition to using regular text, you can add gifs, videos, and infographics to the newsletter to make customers more vivid and attractive.

Fortunately, today s email platforms allow users to be proactive with many unique, novel templates with the ability to customize to match the color and personality of your brand.

For example, MailChimp allows you to choose the layout from the available templates, then you can adjust the color and logo to match the brand. If you have your own design or have a professional IT team, you can collaborate with them to easily customize emails.

FIND A SCHEDULE TO SEND THE NEWSLETTER

Choosing when to send a newsletter is important because it relates to email click-through rates. Some people choose to send newsletters on weekends, while others choose to send them on weekdays. Here is some information about email open rates that you can refer to:

MailerLite says email open rates through their app are pretty consistent regardless of email frequency. For example, monthly emails have an open rate of 40.33%, while weekly emails have an open rate of 39.6%, and daily open emails have an open rate of 37.67%.

Campaign Monitor said that newsletters sent on Friday will have the best open rate, Saturday, holidays, and weekends have a relatively low open rate, only about 17.3%, and the click-through rate of newsletters sent on Friday is also higher at 2.7% while Friday is 2.4%.

In general, there s no perfect day to send a newsletter, but you can avoid sending emails on Saturdays and Sundays, which are a break for most customers. In addition, you should also choose a fixed date to send the newsletter, creating a consistent flow of information so that customers get familiar with it and stick with it.

SUPPORT CUSTOMERS TO FOLLOW NEWSLETTER

There are many ways to encourage customers to leave emails during the shopping process. You can:

  • Set up a newsletter subscription pop-up to receive discounts when storing visitors
  • Place the registration box at the bottom of the page, at the customer checkout page
  • Sign up for an email to receive a giveaway

> > > You might want to know: 4 tips to make customers actively sign up for email

 

SET YOUR SENDER NAME AND NEWSLETTER ADDRESS

For newsletters sent to customers from brands, you should use an email address with a company domain name and customize the sender name accordingly:

  • Customize the email name with the company name: This is a great option for informational or promotional newsletters that link directly to your brand.
  • From personal name and company name: If your newsletter is used to create a connection between customers and brands, you can use an email format that includes Personal Name + brand name, like Jason from the A Plan,...
  • Also, you can consider whether your newsletter allows customers to respond. If you only want customers to receive one-way information, you can choose to email Noreply. However, many marketing experts recommend using responsive emails as usual so that customers can communicate two-way and feel more comfortable.

CREATE PROBLEM AND PREHEADER TEXT

On an average day, each person receives 121 emails, the average email open rate is only about 18%. The email header and preheader text will motivate customers to open emails from your brand.

Keep your headline short and concise with the information that customers want.

DO NOT FORGET TO FOLLOW THE EFFECTIVE NEWSLETTER

Email applications now support tracking email open rates, click-through rates as well as the number of unsubscribed emails. You can track this information to adjust the content, as well as email delivery time accordingly.

A newsletter provides useful news sources for customers and is also a potential tool to increase sales, and conversion rates, and enhance brand awareness for your store. Start using and exploiting Newsletter today!

Written by
user_blog
Hanh HoangHanh Hoang is a marketing leader at Printway, with 4+ years of hands-on experience in Print-on-Demand, eCommerce marketing, and cross-border selling. She works closely with POD sellers to optimize product strategies, customer experience, and growth performance. If you’re looking for practical insights and proven strategies to run and scale a successful eCommerce business, explore Hanh’s articles on Printway’s blog, where real-world experience meets actionable guidance.