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Notification of migration to the new Printway API system prior to the 25.09.2023

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Hanh Hoang

Sep 19 2023 •2 minutes

Notification of migration to the new Printway API system prior to the 25.09.2023
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Notification of migration to the new Printway API system prior to the 25.09.2023 date is available to customers using the order management system via the API gateway.

 

Dear customers who are using order management via API,

In recent months, Printway has launched a new website and app system with many improvements and features to increase the experience for customers. Up to now, the system has come into stable operation, so customers who are using the old API connection will need to switch to the new API.

 

For customers who receive this notice and are using the delivery management system through the API gateway of Printway, customers need to re-establish the API connection between the two systems according to new parameters before 25.09.2023 so that the operation always goes smoothly and does not encounter problems such as not receiving applications between the two systems.

This conversion will need to follow the steps and detailed instructions as below.

 

Case 1: For customers who have connected API V1 / V2 and can not update to API V3, please follow the following instructions:

  • Step 1: Change the main API domain to https://apis.printway.io/v3 and follow the new endpoints here. 
  • Step 2: Call API Update token in APIs Document (Or in the interface (Stores = > Connect APIs) and follow the instructions in the link
api
  • Step 3: Add an access token update to the request B4: Call the request as normal then check back on https://printway.io

 

Case 2: For customers who have not connected API, please follow the instructions here.

 

Printway encourages customers to make the switch from time to time below to ensure the operation and connection between the two systems are always the most stable:

  • Migrate to new API: No later than the date 24.09.2023
  • Handling issues related to the slowest API connection before date: 25.09.2023

Customers who need to troubleshoot API connection errors, please contact Printway's support team for timely support!

 

Best!

Printway Team

 

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Hanh HoangHanh Hoang is a marketing leader at Printway, with 4+ years of hands-on experience in Print-on-Demand, eCommerce marketing, and cross-border selling. She works closely with POD sellers to optimize product strategies, customer experience, and growth performance. If you’re looking for practical insights and proven strategies to run and scale a successful eCommerce business, explore Hanh’s articles on Printway’s blog, where real-world experience meets actionable guidance.